Frequently Asked Questions

What types of parts do you carry?

We carry everyday replacement parts including brakes, suspension components, filters, belts, spark plugs, and ignition parts. We also carry entry-level street performance parts and a small selection of car electronics and phone accessories.

What vehicles do you support?

We supply parts for a wide range of domestic and imported cars, trucks, and SUVs. Availability varies by make, model, and year depending on our suppliers. Contact us with your vehicle information and we'll let you know what we can source for you.

Do you offer aftermarket parts?

Yes. We carry quality aftermarket components from trusted brands alongside OEM-equivalent replacement parts. Aftermarket parts can be a cost-effective choice when the OEM price doesn't make sense for the repair.

How do I place an order?

Contact us by phone at (252) 359-3611 or by email at contact@motorpartsmarketplace.com with your vehicle details and the part you need. We'll confirm availability, pricing, and shipping options before you commit to anything.

How long does shipping take?

Most orders ship within 1–3 business days directly from supplier warehouses. Delivery typically takes 3–7 business days depending on your location and the supplying warehouse. We'll give you a realistic estimate when you order.

Do you offer local pickup in Washington, NC?

Occasionally, yes. We maintain a small amount of local inventory in Washington, NC, and local pickups or drop-offs may be possible by prior arrangement. Contact us first to confirm availability and timing.

Do you ship outside eastern North Carolina?

Yes, we ship across the U.S. Since most orders go through supplier warehouses, your location generally doesn't affect whether we can fill your order — though it does affect shipping time and cost.

Can you help me find the right part?

We're happy to help. Share your vehicle's year, make, model, engine size, and what you need, and we'll do our best to locate the correct part. We'd rather spend a few extra minutes on fitment than send you the wrong thing.

What is your return policy?

We accept returns on most new, unopened parts within 30 days of delivery. Installed or used parts cannot be returned. Some electronic parts and special-order items may be non-returnable — we'll be upfront about any restrictions before you order. See our Terms & Conditions for full details.

Do you do vehicle repairs or installations?

No. We are a parts reseller only. We don't offer installation services, diagnostics, or vehicle repairs. If you need a mechanic, we'd suggest finding a trusted local shop in your area.

Do you have a storefront I can visit?

No. Motor Parts Marketplace is an online-only business. We don't have a walk-in retail location or service bays. For local customers in the Washington, NC area, occasional local pickups may be possible by arrangement — contact us first.